Persyst Prime™ Priority Support

Persyst is upgrading our support program to include more cutting-edge clinical features, more accessible support, and more significant cost savings.

Industry-Leading Clinical Benefits

  • Major and Minor Releases – Access to significant, clinically validated, advances such as new detectors and new types of analysis, plus hundreds of new features and enhancements each year.
  • Clinical Consultation – Exclusive access to the full Persyst Clinical Team calendar to schedule times to customize montages, create custom Trend Panels, optimize displays (for patient rooms, monitoring rooms, and reading stations), and more.
  • Training – Easily book interactive training sessions customized to your team’s needs.
    • New users who need to learn how to use the software
    • Annual training for EEG team
    • Advanced applications, and more
  • Persyst Mobile – Fast, easy, on-the-go review of EEG from any computer plus iOS and Android apps with configurable push notifications as events are detected.

Unparalleled Technical Support

  • Rapid Resolution – Expect resolution or escalation of any issue within four hours during our published business hours.
  • Technical Troubleshooting – Exclusive access to the full Persyst Tech Support calendar to schedule interactive sessions at your convenience.
  • Technical Setup – The Persyst team helps install and configure software, create notifications for clinical events, and other technical tasks.
  • Flex Licensing – Need extra licenses in the middle of a budget cycle? Prime has you covered. Persyst Prime will provide extra licenses at no additional cost until your next annual renewal when the licenses can be purchased.

Direct Cost Savings

  • Persyst Prime – The most cost-effective way to optimize your Persyst software investment.
  • Volume Discounts – Save up to 30% on additional licenses.
  • Never have to Repurchase – Persyst licenses can be renewed indefinitely.
  • Multi-Year Contracts – Persyst Prime can lock current pricing for up to five years and can provide an additional 10% cost savings.
Example Configuration Purchase & Upgrade Purchase & Prime™
Initial purchase cost 50,000 50,000
Annual cost, years 2-4 9,000
Upgrade cost in Year 5 37,500 9,000
Total cost after 5 years 87,500 86,000
Purchasing process Capital Budget Operating Expense
Add-on Costs
Each additional CPA cost 6,600 5,280
Annual cost of Persyst ESI 18,000 15,000
Benefits available all 5 years
Continual enhancements No Yes
Continual training No Yes
Flex licensing No Yes
Mobile: iOS, Android, & Web No Yes
Ability to upgrade/patch OS No Yes
Ability to upgrade/patch EEG system No Yes

* The Persyst Software is Medical Device for clinical use with the operating system and manufacturer software configuration originally installed. Regardless of Prime status, Persyst will always provide software patches that are essential to the continuous operation of the software per its intended use, and in support of the device’s safety and effectiveness in the original, validated, configuration.

Persyst Prime extends this benefit so that as you upgrade and patch your operating system and EEG software, you will always have access to the newly validated versions of Persyst for your new configuration.